Will I be charged International Bank Fees when ordering?
It's possible you may be charged an international transaction fee by your bank - this charge comes directly from your bank and is outside of our control.
We can't guarantee that when you place your order you will or won't be charged a fee. However, we've found that customers who shop with us in their own local currency seem to be less likely to be charged bank fees.
We're working behind the scenes to look at ways to reduce the likelihood of being charged international transaction fees. We're always improving and are looking to offer some new payment methods over the coming months, as well as improving our existing ones.
We hope this will reduce the impact and any costs of these charges. Until that time, when you shop on - we'd suggest using your local currency if possible.
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